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Western Journal of Nursing Research, Vol. 28, No. 6, 622-640 (2006)
DOI: 10.1177/0193945906289506

Unit Type Differences in RN Workgroup Job Satisfaction

Diane K. Boyle

Peggy A. Miller

Byron J. Gajewski

Sara E. Hart

Nancy Dunton

University of Kansas Medical Center, Kansas City

Using cross-sectional data from the 2004 National Database of Nursing Quality Indicators (NDNQI) RN Satisfaction Survey, differences in RN workgroup job satisfaction were examined among 10 unit types—medical-surgical, step-down, critical care, pediatric, maternal-newborn, psychiatric, emergency department, rehabilitation, surgical services, and outpatient clinics and labs. The national sample included RN workgroups in 2,900 patient care units (55,516 RNs; 206 hospitals in 44 states). Workgroup satisfaction across all unit types was moderate. RN workgroups in pediatric units were the most satisfied, whereas those in surgical services and emergency department unit types were least satisfied. A consistent finding across all unit types was high satisfaction with the specific domains of nurse-to-nurse interaction, professional status, and professional development versus much lower satisfaction with task, decision making, and pay. Findings can be used to inform and develop investigations that examine specific aspects of the work environment for RN workgroups in various unit types.

Key Words: RN job satisfaction • nursing workgroup satisfaction • unit type • NDNQI


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